Frequently asked
Everything agents ask before the first file.
If your question is not here, call. A straight answer on the phone beats a form.
Frequently asked
Straight answers.
What does a transaction coordinator actually do?
A transaction coordinator manages the administrative side of a real estate transaction from executed contract to closing. That means reviewing the contract for required forms, tracking every deadline, sending documents to lender and title, keeping your file organized in your brokerage system, drafting amendments, and getting the file through broker compliance. You keep the client relationship and the negotiating. I take the paperwork and the calendar.
How much does it cost?
File Management is a flat $300 per file. Listing Service is $75 per listing. There is no hidden fee and no monthly retainer. For comparison, national transaction coordination firms commonly charge $450 to $600 per file.
When do I pay?
Invoicing is per file. Talk to me about timing that works for your brokerage, since some agents prefer to settle at closing and some prefer to pay on submission.
Are you licensed?
Yes. Elizabeth Jefferson is a licensed Missouri REALTOR and transaction manager. That matters more than it sounds. A licensed coordinator can read a contract properly, knows which MREC and broker forms your file needs, and understands what compliance is going to ask for before it asks.
What areas do you cover?
The St. Louis metro is the main service area, and coverage extends to all of Missouri and Southern Illinois. The work is remote, so location within those states is not a constraint.
What systems do you work in?
Yours. DocuSign Rooms, Dotloop, SkySlope, Command and Zipforms are all routine. You do not change how you work.
How many files can you take?
Currently 30 to 35 files a month across a roster of 15 or more agents. Capacity is real and it is finite, which is the honest reason to ask early in a busy season rather than the week your contract lands.
Will my clients know they are dealing with someone else?
Yes, and that is a feature. Your clients get a welcome notice with their key dates, so they stop calling you to ask what happens next. Everything goes out in a way that reflects on you, not on me.
What do you need from me to start a file?
The executed contract, your client contact details, the title company if one is chosen, and lender contact information if there is a lender. That is enough to get moving the same day.
What happens if the deal falls through?
Contact me and we will sort it out fairly. Termination paperwork and release of earnest money are part of File Management either way, so the file still gets closed out properly.
Still deciding?
Call and ask. There is no pitch on the other end of it.